Care & Confidence
Return & Exchange Policy
The Details
30-Day Return Window
Original Packaging
Hygiene Exceptions
Initiate your return request within 30 days of receiving your package for a full refund to your payment method.
Items must remain unused, unopened, and in their original condition and eco-friendly packaging to qualify.
Due to safety and hygiene standards, opened skincare items and custom bath salts cannot be returned once unsealed.
Step-by-Step
How to Return an Item
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Submit Request
Pack Your Items
Refund Issued
Reach out to our care team with your order number and details of the item you wish to return.
Securely pack the unused products in their original packaging along with your packing invoice.
Once inspected at our studio, your purchase amount will be credited to your card in 5-7 business days.
Questions About Your Order?
Our customer care team is here to assist with order tracking, exchanges, or product questions.
